FAQ
Frequently asked questions
Answers covering workshops, gifting, lead times, and ordering support.
Most common topics
- Group sizes and booking lead times
- Custom labels and favour quantities
- How ordering and follow-up works
- Do you host private workshops?
Yes. Private bookings are available for birthdays, hen groups, team sessions, and intimate creative evenings. - Can products be personalised?
Yes. Gift notes, label wording, scent direction, and favour quantities can all be handled as custom requests. - How does the online order request work?
You can send through your preferred products, quantities, and notes, then the studio follows up to confirm availability, timing, and next steps. - Do you offer wedding or event favours?
Yes. Mini candle favours and scent-led add-ons are part of the service menu for weddings, dinners, and hosted events. - What areas do you cover?
The business is positioned as Glasgow-based, with local fulfilment and workshop hosting for surrounding areas. - How is payment usually arranged?
Depending on the booking, payment can be handled as a deposit, full payment in advance, or invoice follow-up once details are confirmed.